You can check your SocFlare order at any time on the order status page: enter your order number and the Instagram or TikTok username (or email) you used at checkout, and you'll see whether your order is in progress, delivered or being topped up.
Where to find your order number
- Confirmation email: the "Order confirmation" email shows your order number in the order summary, with a direct "Track your delivery" link.
- After payment: the confirmation screen shows "Order number" right after you pay.
- Paid anonymously without an email? Note the order number from the confirmation screen, or email support@socflare.com with your username and the date and we'll find it.
How to check your order status
- Open socflare.com/order.
- Enter your order number (for example 3143).
- Enter the username you ordered for, with or without the @, or the email you used.
- Tap Check status.
We ask for both pieces of information so nobody else can look up your order.
What each status means
| Status | What it means |
|---|---|
| In progress | Your order is being delivered. If a number is shown under "Still to deliver", that's how many are left. |
| Delivered | The full amount has been delivered. |
| Partially delivered – we'll top it up | Part of the order arrived and the rest is being sent again. You don't need to do anything. |
| Being re-sent | The first delivery attempt didn't go through, so we're sending it again. |
| Being prepared by our team | Likes, views and bundle orders are handled by our team rather than instantly; they start once your post links are confirmed. |
How long does delivery take?
Followers orders usually start within minutes of payment. Larger packages are delivered gradually, so they can take longer to complete. Keep your profile public until delivery has finished; a private profile pauses delivery.
What if my followers drop later?
Every followers order comes with a refill guarantee with no time limit. If your count drops below what we delivered, email support@socflare.com with your order number and we'll top it up for free. Why do drops happen at all? We explain it in why followers drop after you buy them.
FAQ
How do I check my SocFlare order status?
Go to socflare.com/order, enter your order number and the username or email you used at checkout, then tap Check status.
Where is my SocFlare order number?
It's in your confirmation email and on the confirmation screen right after payment. If you can't find it, email support@socflare.com with your username.
What does 'Being prepared by our team' mean?
Likes, views and bundle orders are handled by our team rather than instantly; delivery starts once your post links are confirmed.
What if my followers drop after delivery?
Email support@socflare.com with your order number. Followers orders include a refill guarantee with no time limit, so we top them up for free.